- Please make sure to double check your shipping address to ensure a timely delivery.
- If an item is returned to us due to an incorrect shipping information or unclaimed goods, we will notify the customer regarding this and refund will be processed automatically, excluding any shipping fees.
- All in-stock items are shipped within 1-2 working days (this policy applicable to all shipping methods).
- Any order that are placed after 12:00 will be processed on the next working day.
- When paying with Paypal eCheque, your order will not be dispatched until the money is cleared under the account. It may take 5-7 working days for this to process. This information is included in your Paypal eCheque receipt.
- We do not ship partial orders; your order will be packaged for shipment when all items are ready to be shipped. In some cases, we may offer to split the order, but only with a customer’s agreement.
|Royal Mail 1St Class||FREE||1-7 working days|
|Guaranteed Next Day Delivery||£6.99||Within 24 Hours after dispatch, same day dispatch if order placed before 12:00 (Mon-Fri)|
|International Sign for delivery service||£9.99 (per item + £1.99 for each additional one)||1-2 weeks, sometimes it may take longer for some countries|
- All orders received after our 12:00 deadline will be processed on the following working day. Working days are Monday to Friday only; we do not process orders on weekends or on bank holidays. For example, if placing the order after 12:00 on Friday, it will be processed by us on the following Monday. Delivery days exclude weekends and bank holidays.
- For Guaranteed Next Day delivery you must place your order before 12:00, otherwise it will be shipped on the following working day.
- Unfortunately we DO NOT ship to the following countries: Namibia, Zimbabwe, Central African Republic, Liberia, Mauritius, Gambia, Angola, Togo, Congo, Republic of the Guinea-Bissau, Madagascar, Morocco, Cape Verde Islands, Seychelles, Saint Helena, Comoros, Tanzania, Western Sahara, Equatorial Guinea, Kenya, Benin, Algeria, Egypt, Tunisia, Chad, Ghana, Libya, Mayotte, Niger, Botswana, Malawi, Mozambique, Zambia, Ethiopia, Uganda, Lesotho, Mauritania, Sierra Leone, Gabon Republic, Djibouti, Congo, Democratic Republic of the, Guinea, Eritrea, Côte d'Ivoire (Ivory Coast), Cameroon, Rwanda, Somalia, Burkina Faso, Mali, Senegal, Reunion, Burundi, Nigeria, Swaziland, India, Pakistan, Bangladesh, Afghanistan, Iraq, Kuwait, Malaysia, Indonesia, Cambodia - This is due to custom restrictions and fees. As well as high record of lost in transit items.